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Contact our customer service by telephone or by clicking here
+44 055 25 252

Офисы

Америка и Карибы
Suite 1120, 11th floor
848 Brickell Avenue
Miami, Florida 33131
UNITED STATES OF AMERICA
Tel. +1 305 379 3903
Fax. +1 305 379 3906
Европа, Ближний Восток и Африка
Barcelona
Rambla Catalunya 2-4, 4th floor, 08007 Barcelona
SPAIN
Tel. + 34 93 362 14 56
Fax. + 34 93 414 28 58
Asia & Pacific
The Phoenix, Unit 1603 16/F
21-25 Luard Road
Wanchai
HONG KONG
Tel. +852 2527 6266
Fax. +852 2527 6566

Ask us what we are about here at Splendia and you will get a simple answer: we are about catering to a range of discerning customers, with a variety of changing needs, by providing a 4,500 strong selection of luxury hotels, each unique in character and design.

"Everyone's idea of luxury is different" says our CEO, Elie de Cognac, and that is something that we are greatly aware of: our aim is that each and every customer finds their personal idea of luxury in our selection. Essential to this aim is that each hotel has its own distinctive character, something that sets it apart and makes it special.

Different hotel solutions for different needs. We will help you find your perfect place to stay whether it's for a stolen weekend away from the city, a lavish spa retreat with the girls, a gastronomic country break, or the honeymoon of a lifetime. Whatever occasion merits your visit to Splendia, we have a hotel that suits your needs and your pocket, with quality hotels from over 110 countries.

A trusted brand. We build up a personal relationship of trust with each and every one of our hotel partners. This ensures that our customers reap the benefits when booking through Splendia, and that our hotels are proud to bear the Splendia plaque on their walls and websites.

Special features of Splendia include our loyalty scheme, The Club, allowing access to exclusive advantages at selected hotels, and The Guide '09, a beautifully finished coffee-table-worthy handbook, showcasing a selection of the best.

WHO WE ARE

Splendia was founded in 2004 by Elie de Cognac and Benoit Durand, over some traditional mint tea in a Moroccan riad. Realising that there was more to life than the lure of the east, they decided to put their well earned cash and expert business knowledge together to form an online booking company dedicated to boutique and luxury hotels. Five years on, Elie and Benoit have swapped the Moroccan mint tea for their customary black coffee.

An international company with offices in three major cities (Barcelona, Hong-Kong and Miami), Splendia has a hand-picked workforce from 17 different countries. The ethos is one of luxury, style and originality, a belief that extends to every aspect of our company from the design of our website to the quality of our customer care, ensuring that we always offer the customer a truly memorable experience.

WHY BOOK WITH US?

Splendia represents a hand-picked, wide ranging selection of hotels to suit all occasions and tastes. What sets us apart from the rest is that each and every one of our luxury hotels has something special about it, something that makes it unique. Within this selection, every customer will be able to find their idea of luxury, whatever that may be.

After visiting a hotel, our customers give us feedback by giving it a rating from 1 to 10. We display this information on each hotel's webpage, giving you an honest insight into where you will be staying. The hotel doesn't intervene at all in the evaluation process, and hotels with a low rating are withdrawn from our selection.

We provide a clear, transparent and easy internet booking service. There are no hidden extras in the price, and the booking process itself is smooth and hassle free. Unlike some hotel websites, Splendia has immediate and up-to-date information on rates and availability, so your booking is confirmed instantly on line.

We also have an exceptionally strong customer service team with lines open 365 days a year in 8 different languages. The team are there to answer any queries you may have, and in the unlikely event that you are unsatisfied with the hotel, they are there to act on your behalf and sort out any problems.

Our website guarantees the most up to date availability and offers the lowest prices to customers booking through us. We charge no booking fee and there are no hidden extras in the process.

Finally, we operate a loyalty scheme called The Club, our way of saying "thank you" to our best customers. The Club has three grades of membership, each with its own requisites and rewards. As a member of The Club you will have access to a world of advantages including complimentary upgrades and much more.

Наши контакты

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